Privacy Policy

Privacy Policy

Effective Date: 1 May 2026 (updated)
Business Name: London Aircon
Website: www.londonaircon.co.uk

1. Who We Are

London Aircon provides enquiry generation and coordination services for air conditioning installations, servicing, and maintenance.

We connect customers with trusted installation partners who carry out the work.

For the purposes of data protection law, London Aircon is a data controller in relation to the personal information you provide to us.

2. What Information We Collect

We may collect and process the following information:

• Name
• Email address
• Phone number
• Address / postcode
• Details about your enquiry (e.g. type of property, requirements)

3. How We Use Your Information

We use your information to:

• Respond to your enquiry
• Connect you with a suitable installation partner
• Coordinate communication regarding your request
• Improve our services
• Follow up regarding your experience

4. Sharing Your Information

In order to provide our service, we may share your information with carefully selected third-party installation partners.

These partners will use your information solely for the purpose of:

• Contacting you بشأن your enquiry
• Providing quotes
• Carrying out requested services

We only work with partners we trust to handle your data responsibly.

5. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Consent – where you submit an enquiry
• Legitimate interests – to connect you with relevant service providers and manage enquiries

6. Data Retention

We will retain your personal data only for as long as necessary to:

• Fulfil your enquiry
• Comply with legal obligations
• Resolve disputes

7. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Request restriction of processing

To exercise your rights, please contact us using the details below.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

9. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

You can control cookie preferences through your browser settings.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: hello@londonaircon.co.uk
Business Name: London Aircon